Note: this is a keycap, not a keyboard !!!!
Please note: ‘MAC Style English’ has been updated, and the new version has added 10 buttons (please see the picture for specific buttons), but due to the update, you may receive the old version, so we will randomly send it in the new and old versions;
Product Photo:MAC Style-English
Product Photo:MAC Style-Japanese
When you buy the item from us,the money is kept by Ali,when you confirm receipt,the money will be released to us.
Sometimes it will have a delay due to your payment method,so if your money have not arrived yet,we’ll have a delay to ship your parcel to avoid unnecessary loss.
1.Your order will generally be shipped out within 2-5 business day after your payment has been cleared (exclude our weekend and holiday).If it met with our new year,please kindly extend your shipping time.
2.Please confirm thatyour address and phone numberare right.And tell usyour full name (some post office is very strict with it.And some countries like Russian have the regulation).We are not responsible for the results due to the wrong address.
3.For some shipping method like DHL,sometimes kbdiy ship the parcel,but we should wait for the transfer number.So please don’t worry about it.We just wait for the transfer number to fill in.
4.For AliExpress Standard Shipping,in general,it’s fast.But you should left your right phone number or E-mail.If they can’t contact with you,it may affect the delivery.Or you can concern about the messages I send to you on AliExpress.
5.Usually the parcel will be delivered to your nearest post office of you.You have the responsibility to go to the post office to check it.
6.Normally,you can contact us to tell us the tax regulation in your country.But If the parcel is detained by the customs.You have the responsibility to help with the customs clearance and the tax.
7.Some countries have strict custom rules,customers will afford all custom duty or any other handling fee,especially for customers in Canada.
8.Sometimes,you may have a delay to receive your parcel due to holidays,customs,local dispatch efficiency or other reasons.For this situation,please feel free to contact with us to extend your protection time.Don’t open a dispute for this reason because the delivery is totally out of sellers control,it should be post offices’ duty.Thanks for your understanding.
9.Parcel will be mostly shipped by China Post Air Mail(Registered Mail) in 3 business days.It normally takes 10-25 business days to arrive, but in some countries it may be little longer due to holidays or customs, local dispatch efficiency or other reason, so please think over before you select it, If you don’t want to wait so long time, please pay the Express fee or please don’t buy. Usually other couriers only need 3-7 days. Please contact us first if you want to ship by DHL, UPS, EMS, Fedex or other couriers.
1.If any part is missing,please contact kbdiy and do not open dispute,We will send the missing pieces to you for free.But we need you give us some time.Because we need some days to get the missing pieces.
2.If you accidentally lost the instructions, you can contact us and tell us your E-mail, we will send high-definition electronic version of the manual to you.
3.Defective product must tell us within 3 days attached with the picture of defective part. Please return it with your own cost within 1 weeks from the time the merchandise is received. We will arrange to exchange a new one for you at once. (you should include all original items undamaged in resaleable condition, thanks).
4.If you need refund, only item’s listing price is refundable. Buyer is responsible for shipping cost incurred shipping products back.
1.If you have any problem,please feel free to contact with kbdiy.In general we can reply to you within 24 hours due to the time difference.But if we have a weekend or a holiday,we may have a delay to reply to you.Please don’t worry about it.
2.We promise that we’ll try our best to solve the problems,but sometimes we need some time.Thanks for your understanding.
3.Your feedback is very important to us,we sincerely invite you to leave 5 stars positive feedback for us if you are satisfied with our products and service.Thank you!
4If you are not satisfied with our product,or you haven’t receive your parcel within 50 days since sent,please contact with us instead of leaving neutral or negative feedback.We’ll try our best to solve it.